You’ve spent hours setting up WordPress Contact Form 7 on your GoDaddy-hosted website. Everything seems good to go and you test your form, but you’re not receiving any emails. You adjust a few things and test again, but it’s still the same. This can be frustrating.
It’s a common problem to run into issues with email delivery from Contact Form 7 on your GoDaddy-hosted website, and there could be several reasons behind it.
In this article, we’ll guide you through different scenarios regardingContact Form 7 not sending emails on GoDaddy and help you troubleshoot the problem effectively.
Here are some common issues behind Contact Form 7 not sending emails on GoDaddy
- Incorrect email settings: An issue as simple as incorrect email addresses in your Contact Form 7 settings can result in you not receiving emails. Remember to enter your email addresses correctly in both the ‘To‘ and ‘From‘ fields so you can successfully receive emails from Contact Form 7. The fields are in the ‘Mail’ tab of each contact form setting window.
- GoDaddy’s spam protection: GoDaddy’s spam protection systems block emails if they seem suspicious. This could occur if you’re using a non-domain email address in the ‘From’ field, or if there’s an issue with your email headers.
- Single Mail Transfer Protocol (SMTP) issue: WordPress uses PHP mail function by default. If your GoDaddy server isn’t set up to use the PHP mail, you may not receive emails from Contact Form 7. This requires an SMTP setup to send emails.
- Hosting restrictions: Like other web hosting companies, GoDaddy may place restrictions on email use to prevent spam. These restrictions may block emails from your Contact Form 7 if it’s sending a large number of emails in a short period of time.
How to solve Contact Form 7 not sending emails on GoDaddy
There are several solutions to this problem depending on the reason behind the issue. Here are the most common solutions:
Check your email settings
First and foremost, double-check all your email settings in Contact Form 7. This might seem basic, but it’s a common error source.
Click the Contact tab on your WordPress Dashboard, find the form, and click Edit. Now go to the Mail tab and make sure each field has the correct information.
Use a domain-specific email address
If you’re not receiving emails even if the settings are fine, it may be because of spam filters.
Using an email address from your own domain in the ‘From‘ field can bypass GoDaddy’s spam filters.
This typically appears more legitimate and reduces the chance of your email being marked as spam.
Go to the Mail tab of your Contact Form setting and replace the current email address with your domain’s email address. Then scroll down and click Save.
Install an SMTP plugin
Some plugins, such as WP Mail SMTP by WPForms and Post SMTP Mailer/Email Log can help you bypass the default WordPress email function, offering a more reliable route.
Install and activate one of these plugins on your WordPress dashboard and configure them following their instructions. Don’t forget to re-test your form after this.
Use email logs plugin
The email logs plugin allows you to log and view all emails sent from WordPress.
The plugin doesn’t specifically solve the issue. However, it can be extremely useful to gain a better understanding of your outgoing emails.
If the plugin shows a successful sending but the email isn’t reaching the destination, it could indicate an issue with your web host or email provider.
What if the above solutions don’t work?
If none of the above solutions work, we suggest you reach out to GoDaddy’s customer support. They might have additional insights into why you’re not receiving the emails.
They might also be able to adjust settings on their end to allow the emails to pass through.
You can also consider using an external email service like SendGrid, Mailgun, or SMTP2GO to send WordPress emails.
These services are specifically designed to send emails, and can often be more reliable than your web host’s mail server.
Hope we helped you solve this issue!