Congratulations! You’ve just gotten a new lead. 🎉 Now, it’s time to move your sales process forward by reaching out to them via WhatsApp introduction messages or greetings over text. With the right message, you can successfully bring your lead to the next step in your sales process ✅ – or they’ll forget about you completely. 🛑

Keep your sales process moving smoothly by using these introduction messages over WhatsApp, iMessage, or text. Once you get that first reply, you’re on your way to nurturing that relationship with your lead – and landing your next sale.

One of the most common issues we hear about from salespeople and marketers is that once they’ve received their lead, they reach out to them – only to receive no reply. 🙁 So how do you write WhatsApp introduction messages that people want to respond to? 

Use these message templates to make the perfect first impression on your lead. These messages tell your prospect who you are and why you’re messaging – without sounding like spam or a scam. Then, they sweeten the deal by ending the message with a message that leaves room for their response. 📲 

These WhatsApp and text template messages cover multiple sales situations across multiple industries. Just customise these templates with your products or services – or even better, any relevant personal details you have about your leads or clients.

The best thing is that you don’t have to copy and paste these messages when you send them. Just click under each message to save it directly to your Privyr app as a template. Then, Privyr will help you send this message, auto-personalised, to your leads or clients.

Table of Contents

WhatsApp introduction messages to send a product brochure

A common mistake salespeople make is bombarding leads with all their information in the first message. This can overwhelm your lead! Additionally, if you’ve never messaged them on a messaging app like WhatsApp, they may not be able to open the information you send them. But, if you wait for them to reply before you send your product brochure, then they’ll be able to open the information you send over.

Use these introductions to greet your prospect, then offer to send over more information. Ideally, you’re sending this almost immediately after you receive your lead. That’s when their interest in your product will be highest.

Hi Lucas,

Thank you for your interest in Starlit Residences. I’m Trish, and I’ll be your representative throughout this process. I’m happy to share more details about the project and answer any questions you may have.

Would you like me to send you our eBrochure?

Trish Tan
Starlit Residences

Hi Melissa,

Hope you’re having a great week! I’m Jason from Constellation Gems, and I’m excited to help you on your jewellery-buying journey. 💎 If you have any questions, I’m just a text away!

Would it be alright if I sent you our e-catalogue? You can have a look, and we’ll go from there!

Hi Carter,

Thanks so much for sending in your details for Yachts & More. I’m Maria, and I’ll be helping you with any questions or concerns you may have moving forward. ⛵

Could I send over a quick summary of our models and offerings to get you started?

Hi Nur,

Great to see you’re interested in Eco-Friend Vehicles. I’m Lawrence, and I’m excited to help you meet your car-buying goals.

Let me know if you’re interested in viewing our current models – I can send over information right away.

WhatsApp introduction messages to offer a service package

Use these introduction messages to introduce your lead to you and the services you offer. And make sure to wait for a reply before you send over any files or links! Messaging apps like WhatsApp often require a new contact to respond to you before they can open any content you send.

Hi Mia,

Thank you for reaching out to us at Beyond the Stars Astrologers! I’m David. Excited to work with you on your journey to learn the story of the stars.

Can I send you some information about the readings we offer? ⭐

Hi Lily,

I’ve just gotten your details for Grit & Grace’s Bootcamp. I’m Trainer Dawn. It’s a pleasure to work with you to achieve your fitness goals!

Can I send over some information about our packages so you can explore what best suits your needs? 💪

Hi Frank,

Pleased to receive your interest in Mindful Moon Retreats. 🌙 I’m Jamie, and I’ll be helping you craft your next wellness experience.

We have several upcoming events designed for different personal development goals. Would it be alright if I sent over some information about them?

Hi Victor,

Thanks for your interest in Chef in a Day cooking workshops! We have several delicious courses available this month, and spots are filling up fast.

Could I send over some information about these courses? We can put you in a class that speaks to all your tastes. 🧑‍🍳

WhatsApp introduction messages to book an appointment

If the next step in your sales process is to book your lead for an appointment, try these message templates to introduce the appointment with a date and time upfront. That way, if your prospect can’t make that time, they feel encouraged to reply to you and set a time that works.

Remember, these messages work best when sent as close as possible to the time your lead submitted interest.

Hi Chris,

I’m Alicia from Tiger Tots Tuition – thanks for sending in information about your child. Sam seems like a great fit.

The next step here would be to set up an appointment to figure out how best to help Sam achieve their goals. Let me know if Wednesday at 9am sounds good. Otherwise, let’s discuss a time that works for all of us.

Hi Michael,

Thanks for your interest in Sculp-ur-Body Gym and Spa! 🏋️ I see you’re located around Grand Plaza Arena. Would you be free to drop by on Tuesday at 7pm for a tour?

Otherwise, let me know a time between Monday and Friday that you’re free to tour the facility.

Hi Zara,

Ryan from Antique Collection here. Thanks for contacting us with details about your clock.

Our next step would be to send someone over to your location to appraise the clock in person. Would Saturday at 11am work for you? If you’re busy then, let’s find a time that fits your schedule.

Hi Yasmine,

Thanks so much for your interest in Salon on Wheels! We have an aesthetician available this weekend for your at-home mani-pedi. 💅

Would 3pm on Saturday be a good time? Otherwise, let me know a good time for your booking.

WhatsApp introduction messages that offer a promotion

Maybe you were advertising your promotion as part of your lead generation campaign. Or, perhaps you have decided to distribute a discount or free gift more recently. Either way, you can use these introduction messages to greet your prospects with an offer they won’t want to refuse.

Hi Emma,

Thank you so much for your interest in Smile Bright Consultants. I’m Diane, and I’ll be here to answer all your questions about your smile! This New Year, all teeth whitening treatments come with a FREE at-home care package so you can keep your smile in tip-top shape long after your session. 😁

If that interests you, just say Yes, and I’ll help schedule you for an initial consultation.

Hi John,

Great to receive your details for Courses for Days. I’m Paul, and I’ll be your education consultant – let me know if you have questions about anything!

We’re running a special promotion until the end of the month: buy one course, get one course 50% off! If that interests you, let me know, and I’ll send over your personal promotion code.

Hi Thelma,

Maribel this side – thanks so much for your interest in Tip Top Portraits. For the next month, we’re offering a special package while spots last: a combination indoor-outdoor professional photoshoot for 30% off.

We still have photographers available, so let me know if you are interested in one of these spots.

Hi Geoff,

Thanks for your interest in Meal Prep Express! I’m Cassie, your certified nutrition consultant. 🥗

To kick off the new year, we’re offering your first month of meals for free when you sign up for a three-month package before the end of February. If that interests you, just type YES, and we can start creating your perfect personalised meal prep plan!

WhatsApp introduction messages preceding a call

While we advise people to text, not call their leads, your job’s industry standard may be to call your lead first. In this case, we suggest that you still message via WhatsApp or text to give your lead notice that you are calling.

Additionally, we’ve written these template messages to prompt your lead to reply with a call time that works for them, if they are unavailable at the time you send.

Hi Candice,

Thanks so much for your interest in Ready Longevity Insurance! I’m Andrew, and it’s a pleasure to meet you. I’m going to give you a quick call in 5 minutes to get to know you and your lifestyle better. Let me know if that isn’t a good time, and we’ll set something else up.

Speak soon!

Hi Marcus,

Great to see you’re interested in Luxe Villa Residences. I’m Lucy, and I’ll be your property consultant. I’m going to give you a call at 10:00am so we can connect about your property buying needs. If that isn’t a good time, let me know – we’ll find one that works!

Hi Anson,

Great to receive your interest. I’m Al from Top Career Coach, and I’m excited to work with you to help you find your next role. Let’s have a quick chat in 15 minutes so I can get to know you and your goals a little better. From there, I can recommend roles that’ll be a great fit for your skillset!

Let me know if that time doesn’t work for you. We can find one that does!

Hi Jennifer,

Thanks for sending in your details! I’m JJ, and I’ll be helping you find the perfect language course at World Academy. I see you have some experience learning French already, so let’s have a chat at 3:30pm so I can get a sense of your level and place you in the right class.

If that time doesn’t work, just let me know and we’ll set another one.


Making the perfect first impression on a lead can feel intimidating when you’re trying to write a message that is personal, professional, and quick-to-send – without coming across as spammy. With these messages, you don’t have to worry about sending the wrong outreach text. All you have to do is take one template, customise it with details about your business or anything else your client may find relatable, and send it.

These messages work best when you send them quickly – within minutes of your lead submitting interest, if possible. That way, you’re still talking to your lead when their interest in your product or service is highest. When you reach out quickly and follow up regularly, you skyrocket your chances of landing a sale. 🚀

If you’re looking to keep the conversation going after your initial outreach message, check out 20 WhatsApp follow-up messages to re-engage your leads.

One last secret before you go…

It’s easy to send introduction messages quickly with the Privyr app. In just a few taps, you can download any of the templates above to your app. From there, you can send a message to your prospects via WhatsApp, iMessage, SMS, and more. The text will even be auto-personalised with your lead’s name.

Try using Privyr to reach out to your leads – you’ll see just how easy it is to make a great first impression.

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Kylee became a writer out of unbridled curiosity for the world. Forever fascinated with the exchange between people and technology, she will talk your ear off about science and science fiction.