We’ve gotten the ball rolling on some new updates to make your Privyr experience even better ⚽, and we’re excited to announce a new Team Dashboard for Privyr.

The Team Dashboard makes it easy to check on the progress of individual team members, as well as your team as a whole, including their:

  • 👥 Assigned Clients
  • ✅ Contacted Clients
  • ⏱️ Average Response Times

You can find your Team Dashboard by going to the Team tab on the web version of Privyr.

How to use your Team Dashboard like a pro 💪

Open Privyr on your desktop and go to the Team tab > Team Dashboard to see your dashboard. You will be able to view:

  1. Team Statistics
  2. Statistics for Each Team Member
  3. Options to View by Client Group and/or Time Period

As the Team admin, you can view the number of clients that have been assigned to each team member, the number of clients who they have contacted, and your team’s average response time.

You also have the option to see how your team or certain team members are performing with clients in a certain group.

For more about Privyr’s Team Features, have a look at our detailed help guide here.

We hope this new update helps you and your team do your best work!

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Kylee became a writer out of unbridled curiosity for the world. Forever fascinated with the exchange between people and technology, she will talk your ear off about science and science fiction.

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