Follow Up Boss vs Pipedrive - Ultimate CRM Comparison
Comprehensive Analysis

Follow Up Boss vs. Pipedrive
Comparison

The ultimate comparison between Follow Up Boss and Pipedrive

Follow Up Boss logo
vs
Pipedrive logo

The ultimate comparison between
Follow Up Boss and Pipedrive

Core Features

Core features define how CRMs help you manage leads, customers, and your sales process. By understanding them, you know how well these tools centralise your data, keep your team aligned, and automate repetitive tasks.

Why Core Features matter:

  • A strong feature set ensures reduced manual work, fewer missed opportunities, and clear visibility into your pipeline.
  • Seamless team collaboration with real-time updates for everyone.
  • Actionable analytics help you make faster, data-driven decisions.

Follow Up Boss is a CRM for small to medium-sized businesses, with a specific focus on real estate. It performs best on its desktop applications.

Pipedrive is a visual, sales-focused CRM built for teams to manage pipelines, track deals, and close sales.

Contact Management
Centralised Database Yes Yes
Import/export Yes No
Profiles Yes Yes
Segmentation Yes No
Activity Tracking
Follow up tracking Yes Yes
Cell and Email Tracking Yes Yes
Timeline View Yes Yes
Instant Notifications for New Leads Yes No
Team Activity Updates Yes No
Content Views Yes No
Automation
Automatic Lead Capture/Import Yes Yes
Follow-up Reminders Yes Yes
Automatic Lead Assignment Yes Yes
AI Lead Capture No No
Drip Campaigns Yes Yes
Smart Leads Yes No
Reporting And Analytics
Lead Source Reports Yes Yes
Team Performance Yes Yes
Individual Performance Yes Yes
Pipeline Management Yes Yes
Custom Reports Yes No
Content Management
Auto-personalised Templates for messages, pages and files No Yes

Integration Capabilities

Integration is one of the most important CRM features to compare, especially if you generate leads from multiple sources. An ideal CRM should seamlessly connect with external tools and platforms you already use. Strong integration capabilities mean your leads, conversations, and activities flow automatically into your CRM without endless copy-pasting or switching between apps.

This comparison lets you find out if a CRM

  • Syncs with ad platforms, social media, websites, and online forms so every lead lands directly in your CRM.
  • Connects with email, WhatsApp, SMS, and messaging apps to manage all conversations in one place.
  • Works with Google Suite, Calendly, and automation tools like Zapier, Make, or Pabbly to save time and reduce repetitive tasks.

Supports integrations with property portals, IDX websites, and automotive marketplaces for niche businesses.

Follow Up Boss integrates with major real estate lead sources, connector tools, and productivity apps for effective property sales management.

Pipedrive integrates with popular tools like Google Workspace, Outlook, Zoom, and marketing apps through its Marketplace and open API.

Integration Type
Direct Integration Yes Many integrations need add ons
Lead Sources
Ad Platforms No Yes
Social Media Yes Yes
Business Websites Yes Yes
Online Forms No Yes
Property Portals Yes Via third-party tools
Email Yes Yes
Automotive Marketplaces Yes Via third-party tools
IDX Websites Yes Via third-party tools
Productivity Tools
Email Yes Yes
Google Suite Yes Yes
Calendly Yes Yes
Connector Tools
Zapier Yes Yes
Make Yes Yes
Pabbly Connect No Yes
Messaging
Whatsapp Yes No
iMessage Yes No
SMS Yes With SMS add-ons
Telegram No No
Data Integration
META Conversions API partnership No No

Mobile Capabilities

A desktop-based CRM may not be completely effective If you and/or your team are always out and about. Strong mobile capabilities help you manage leads, follow-ups, and updates on the go, whether you’re meeting clients, traveling, or away from your desk.

Know if your CRM helps you:

  • Get instant alerts for new leads via app or text, so you never miss an opportunity.
  • Access full CRM features from your phone, including follow-up reminders and updates.
  • Add notes, track activities, or even integrate with other apps directly from your mobile.

Follow Up Boss offers mobile apps for on-the-go sales management.

Pipedrive offers a powerful mobile app that allows pipeline and lead management

Product Features
Functionality * Mobile app may not support some desktop features *
Mobile Notifications
Instant New Lead Alerts via App No Yes
Instant New Lead Alerts via Text Yes No
Follow-up Reminders Yes Yes
Direct Third-Party Integrations
Integration from App directly No Yes

Lead Management

Lead management is how CRMs help you capture, organise, and convert leads into customers. A strong lead management feature set ensures that every lead is not only collected but also followed up on at the right time, by the right person, with the right message.

Why it matters:

  • Automatically bring leads in from websites, ads, and other lead sources without manual entry.
  • Assign and route leads to the right team members for faster response.
  • Keep prospects engaged with reminders and timely communication.
  • Manage calls, emails, and messages directly within the CRM to maintain a complete history.

Follow Up Boss comes with great features for managing leads including instant lead capture/import, real-time notifications, etc.

Pipedrive simplifies lead capture, tracking, and prioritisation using visual pipelines and customisable deal stages.

Lead Capture
Automatic Lead Import from Sources Yes Yes
Manual Lead Upload Yes Yes
Lead Distribution And Assignment
Automatic Lead Assignment Yes Yes
Round-robin Setup Yes No
Custom Lead Assignment Rules Yes Yes
Third-party Lead Distribution Yes No
Priority Routing Yes No
Lead Nurturing
Auto-personalised Templates Yes Yes
Follow-up Reminders Yes Yes
Follow-up Tracking Yes Yes
Drip Campaigns Yes Yes
Smart Leads Yes No
Custom follow ups No Yes
Whatsapp Auto-responder No No
Communication Tools
Text Yes Yes
Bulk Phone Calling Yes No
Email Integration Yes Yes
Templates No Yes

Ease of Use

Ease of use determines how quickly you and your team can get comfortable with the system and start seeing results. From the initial onboarding to day-to-day navigation, easy-to-use CRM saves time and reduces frustration.

Why it matters:

  • Smooth onboarding: Easy setup helps teams get started without long delays.
  • Minimal learning curve: A clear, intuitive interface means less time spent figuring things out.
  • Support when needed: Access to training and help resources ensures users feel confident and supported.

Supports integrations with property portals, IDX websites, and automotive marketplaces for niche businesses.

Follow Up Boss is designed with simplicity and efficiency in mind, making it accessible for users of all technical skill levels.

Pipedrive comes with simple, intuitive interface that allows users to get started quickly without technical expertise.

Accessibility And Onboarding
Learning Curve Yes minimum (1 -2 days) Yes Minimum (a few days)
Training And Support
FAQs Yes Yes
Help Centre Yes Yes
In-person Training No No
Live Training Yes Depends on plan
User Interface
User-friendly **** ****
Onboarding
Self Yes Yes
Guided No No

Industry-Specific Features

Follow Up Boss is specifically designed for real estate agencies and teams, and comes with some industry-specific features such as integration with IDX websites, open house tools, etc.

While not heavily industry-specific, Pipedrive offers flexible customisation options suitable for sales-driven sectors like real estate, agencies, and consulting.

Customer Support

Strong customer support ensures you get timely assistance and keeps your processes running smoothly.

Live Chat
24/7 Live Chat Yes Varies
Phone Call And Email Support
24/7 Phone Call Support No Depending on plan
Designated Hours Phone Call Support Yes Yes
Email Support Available Available

Cost

Cost plays a big role in finding the right fit for your budget without compromising on value. Not just the price tag, find out what you get for it. Many CRMs offer free plans or trials, making it easier to test before committing.

Follow Up Boss offers flexible pricing plans for teams of different sizes

Pipedrive offers mid-range pricing with scalable plans that balance affordability and functionality.

Pricing And Plans
Free Forever Plan Unavailable Unavailable
Price Starts at $69/month per user Starts at $19 per user per month
Free Trial Unavailable Try free for 14 days