LionDesk vs HubSpot - Ultimate CRM Comparison
Comprehensive Analysis

LionDesk vs. HubSpot
Comparison

The ultimate comparison between LionDesk and HubSpot

LionDesk logo
vs
HubSpot logo

The ultimate comparison between
LionDesk and HubSpot

Core Features

Core features define how CRMs help you manage leads, customers, and your sales process. By understanding them, you know how well these tools centralise your data, keep your team aligned, and automate repetitive tasks.

Why Core Features matter:

  • A strong feature set ensures reduced manual work, fewer missed opportunities, and clear visibility into your pipeline.
  • Seamless team collaboration with real-time updates for everyone.
  • Actionable analytics help you make faster, data-driven decisions.

LionDesk is a communication-driven CRM primarily designed for real estate professionals. It combines contact management, texting, video messaging, and automation in one platform

Generally targeted for small to medium-sized businesses, HubSpot offers strong database and diverse segmentation tools for growth

Contact Management
Centralised Database Yes Yes
Import/export Yes Yes
Profiles Yes Yes
Segmentation Yes Yes
Activity Tracking
Follow up tracking Yes Yes
Cell and Email Tracking Yes Yes
Timeline View Yes Yes
Instant Notifications for New Leads Yes Yes
Team Activity Updates Yes Yes
Content Views Yes Yes
Automation
Automatic Lead Capture/Import Yes Yes
Follow-up Reminders Yes Yes
Automatic Lead Assignment Yes Yes
AI Lead Capture Yes No
Drip Campaigns Yes Yes
Smart Leads No Yes
Reporting And Analytics
Lead Source Reports Yes Yes
Team Performance Yes Yes
Individual Performance Yes Yes
Pipeline Management Yes Yes
Custom Reports Yes Yes
Content Management
Auto-personalised Templates for messages, pages and files Yes Yes

Integration Capabilities

Integration is one of the most important CRM features to compare, especially if you generate leads from multiple sources. An ideal CRM should seamlessly connect with external tools and platforms you already use. Strong integration capabilities mean your leads, conversations, and activities flow automatically into your CRM without endless copy-pasting or switching between apps.

This comparison lets you find out if a CRM

  • Syncs with ad platforms, social media, websites, and online forms so every lead lands directly in your CRM.
  • Connects with email, WhatsApp, SMS, and messaging apps to manage all conversations in one place.
  • Works with Google Suite, Calendly, and automation tools like Zapier, Make, or Pabbly to save time and reduce repetitive tasks.

Supports integrations with property portals, IDX websites, and automotive marketplaces for niche businesses.

LionDesk easily integrates with major real estate portals like Zillow, Realtor.com, IDX websites, Facebook Lead Ads, Zapier, and transaction systems.

HubSpot offers integration with over a thousand tools and platforms, including major lead sources and productivity tools

Integration Type
Direct Integration No Yes
Lead Sources
Ad Platforms Yes Yes
Social Media Yes Yes
Business Websites Yes Yes
Online Forms Yes Yes
Property Portals Yes might need third party connectors
Email Yes Yes
Automotive Marketplaces No via third party connectors
IDX Websites No via third party connectors
Productivity Tools
Email Yes Yes
Google Suite Yes Yes
Calendly No Yes
Connector Tools
Zapier Yes Yes
Make Yes Yes
Pabbly Connect Yes Yes
Messaging
Whatsapp No No
iMessage No No
SMS Yes offers SMS integrations but not natively
Telegram No No
Data Integration
META Conversions API partnership No Yes

Mobile Capabilities

A desktop-based CRM may not be completely effective If you and/or your team are always out and about. Strong mobile capabilities help you manage leads, follow-ups, and updates on the go, whether you’re meeting clients, traveling, or away from your desk.

Know if your CRM helps you:

  • Get instant alerts for new leads via app or text, so you never miss an opportunity.
  • Access full CRM features from your phone, including follow-up reminders and updates.
  • Add notes, track activities, or even integrate with other apps directly from your mobile.

LionDesk’s mobile app lets users manage contacts, send texts and video messages, track tasks, and follow up with leads on the go.

HubSpot offers a powerful mobile app for users, but some features may require desktop access

Product Features
Functionality * Some advanced features may require desktop access * Some features may require desktop access
Mobile Notifications
Instant New Lead Alerts via App Yes Yes
Instant New Lead Alerts via Text Yes Yes
Follow-up Reminders Yes Yes
Direct Third-Party Integrations
Integration from App directly Yes Yes

Lead Management

Lead management is how CRMs help you capture, organise, and convert leads into customers. A strong lead management feature set ensures that every lead is not only collected but also followed up on at the right time, by the right person, with the right message.

Why it matters:

  • Automatically bring leads in from websites, ads, and other lead sources without manual entry.
  • Assign and route leads to the right team members for faster response.
  • Keep prospects engaged with reminders and timely communication.
  • Manage calls, emails, and messages directly within the CRM to maintain a complete history.

LionDesk offers automated lead import, tagging, drip campaigns, and multi-channel follow-up using calls, emails, texts, and video messages.

HubSpot offers comprehensive lead management features, including instant alerts, pipeline view, follow up reminders etc.

Lead Capture
Automatic Lead Import from Sources Yes Yes
Manual Lead Upload Yes Yes
Lead Distribution And Assignment
Automatic Lead Assignment Yes Yes
Round-robin Setup Yes Yes
Custom Lead Assignment Rules Yes Yes
Third-party Lead Distribution Yes Yes
Priority Routing Yes Yes
Lead Nurturing
Auto-personalised Templates Yes Yes
Follow-up Reminders Yes Yes
Follow-up Tracking Yes Yes
Drip Campaigns Yes Yes
Smart Leads Yes Yes
Custom follow ups Yes Yes
Whatsapp Auto-responder No No
Communication Tools
Text Yes Yes
Bulk Phone Calling Yes Requires integration
Email Integration Yes Yes
Templates Yes Yes

Ease of Use

Ease of use determines how quickly you and your team can get comfortable with the system and start seeing results. From the initial onboarding to day-to-day navigation, easy-to-use CRM saves time and reduces frustration.

Why it matters:

  • Smooth onboarding: Easy setup helps teams get started without long delays.
  • Minimal learning curve: A clear, intuitive interface means less time spent figuring things out.
  • Support when needed: Access to training and help resources ensures users feel confident and supported.

Supports integrations with property portals, IDX websites, and automotive marketplaces for niche businesses.

LionDesk comes with a simple interface focused on communication tools, though its design feels more functional than modern.

Accessibility And Onboarding
Learning Curve Yes Minimum ( a few days) Yes minimum (a few days to weeks)
Training And Support
FAQs Yes Yes
Help Centre Yes Yes
In-person Training No Yes
Live Training Yes No
User Interface
User-friendly * ****
Onboarding
Self Yes Yes
Guided No Yes

Industry-Specific Features

LionDesk is a real-estate CRM for agents, brokers and lenders with transaction management, video email/text, and real-estate-specific campaigns. It’s being replaced by Lone Wolf Relationships in late 2025, which adds more AI-driven communications and modern UI

HubSpot is a more general-purpose CRM suitable for businesses across industries looking for flexible automation workflows, customisable pipelines, and powerful marketing tools.

Customer Support

Strong customer support ensures you get timely assistance and keeps your processes running smoothly.

Live Chat
24/7 Live Chat Yes Yes
Phone Call And Email Support
24/7 Phone Call Support Depends on plan Varies by plan
Designated Hours Phone Call Support Yes varies by plan
Email Support Unavailable Available

Cost

Cost plays a big role in finding the right fit for your budget without compromising on value. Not just the price tag, find out what you get for it. Many CRMs offer free plans or trials, making it easier to test before committing.

LionDesk is affordably priced with flexible plans. It's considered a cost-effective CRM for individual agents and small real estate teams.

HubSpot offers a free plan with impressive features and affordable paid plans. However, the higher tiers can get quite expensive.

Pricing And Plans
Free Forever Plan Unavailable Available
Price Starts at $33 per user per month Starts at $20 per month per user
Free Trial Try free for 14 days Try free for 14 days