{"id":8435,"date":"2024-05-14T10:31:03","date_gmt":"2024-05-14T10:31:03","guid":{"rendered":"https:\/\/www.privyr.com\/blog\/?p=8435"},"modified":"2024-12-11T10:23:13","modified_gmt":"2024-12-11T10:23:13","slug":"case-study-paul-saves-30-percent-time-with-privyr","status":"publish","type":"post","link":"https:\/\/www.privyr.com\/blog\/case-study-paul-saves-30-percent-time-with-privyr\/","title":{"rendered":"How Paul saved 30% of his time spent as a real estate agent in Singapore by using Privyr"},"content":{"rendered":"\n
\"Paul<\/figure>\n\n\n\n

With Privyr, Paul Teo from PropNex Realty in Singapore found more than just a CRM to help him download contacts from ads running on social media \u2013 he also discovered a personal assistant and customer service patron, all in one<\/h4>\n\n\n\n
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Industry<\/span>

Real Estate<\/p>\n

Market<\/span>

Singapore<\/p>\n

Team Size<\/span>

20-50<\/p>\n <\/div>\n <\/div>\n\n

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Features Used<\/h3>\n\n
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\n \n \n <\/path><\/svg><\/span>\n Instantly Receiving & Contacting New Leads\n <\/div>\n\n
\n \n \n <\/path><\/svg><\/span>\n Quick Responses via WhatsApp\n <\/div>\n\n
\n \n \n <\/path><\/svg><\/span> Follow-Up Reminders\n <\/div>\n\n
\n \n \n <\/path><\/svg><\/span> File Sharing & Tracking\n <\/div>\n\n
\n \n \n \n <\/path><\/svg><\/span>Lead Management & CRM\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n

<\/p>\n\n\n\n

Paul Teo manages a district at PropNex Realty, the largest real estate agency in Singapore with over 12,000 agents. Singapore has one of the highest home ownership rates in the world. This makes the county a highly competitive property market with first-time homeowners and upgraders \u2013 as well as thousands of new property agents \u2013 joining the market yearly.

Paul has over a decade and a half of experience in Singapore\u2019s fast-paced market, where he is passionate about client service as well as passing on updates and education about the country\u2019s real estate landscape.

With no plans to slow down any time soon, Paul is always looking for new ways to work smarter. In turn, he wants to pass that information along to junior real estate agents. In Privyr, he found a powerful tool that can keep up with his dynamic industry.<\/p>\n\n\n\n

Challenge<\/h2>\n\n\n\n
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\u201cAfter about 15 years, I realised my phonebook was going to explode.\u201d<\/p>\n<\/blockquote>\n\n\n\n

As a real estate agent in Singapore, \u201cbusy\u201d simply means \u201cnormal\u201d for Paul. A decade and a half in the industry had left him with over 4,000 contacts<\/strong> at various stages of buying, selling, and level of interest.<\/p>\n\n\n\n

Paul had tested many CRMs to help him keep on top of all the outreach, follow-up messages, and content he had to send. However, he found that none of them seemed to fit the life of a busy real estate agent<\/strong>.<\/p>\n\n\n\n

Discovering Privyr<\/h2>\n\n\n\n
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\u201cPrivyr feels like it is custom-made for realtors.\u201d<\/p>\n<\/blockquote>\n\n\n\n

A contact of Paul\u2019s was running ads for him and recommended Privyr as a solution to more quickly export leads gathered through social media lead sources. Through Privyr, these prospects would be downloaded directly to Paul and other team members\u2019 Privyr accounts. This saved a huge amount of time and effort.<\/p>\n\n\n\n

What Paul didn\u2019t know was that Privyr was going to get Paul much more than he bargained for. Through the app, he would eventually claim back 30% of the time he used to spend carrying out his tasks in real estate<\/strong>.<\/p>\n\n\n\n

Solution<\/h2>\n\n\n\n
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\u201cPrivyr is like a personal assistant that anticipates our needs and gives us solutions ahead of our problems.\u201d<\/p>\n<\/blockquote>\n\n\n\n

By using Privyr, Paul not only found a way to more quickly export leads but also discovered that Privyr\u2019s features helped with his other tasks. For example, the app helped him figure out which prospects were most interested in buying<\/strong>.<\/p>\n\n\n\n

With Privyr, tasks such as downloading contacts, sending out content, and tracking clients\u2019 interests, took way less time. Paul could take that time saved and spend it on leads that required the most attention and were most willing to buy.<\/p>\n\n\n\n

Paul\u2019s Story<\/h2>\n\n\n\n
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\u201cWith Privyr, we were able to work more closely and attentively with our clients.\u201d<\/p>\n<\/blockquote>\n\n\n\n

\"Case
Paul (bottom right) and some of his team members.<\/figcaption><\/figure>\n\n\n\n

Singapore has one of the highest home ownership rates in the world \u2013 89.7%<\/a> as of 2023. Paul works across multiple properties and people. With many potential buyers looking to upgrade their current dwellings, Paul can do any one or all of these tasks during a typical day:<\/p>\n\n\n\n