{"id":6394,"date":"2023-08-11T09:23:48","date_gmt":"2023-08-11T09:23:48","guid":{"rendered":"https:\/\/www.privyr.com\/blog\/?p=6394"},"modified":"2025-02-12T09:33:05","modified_gmt":"2025-02-12T09:33:05","slug":"fixed-this-email-address-does-not-belong-to-the-same-domain-as-the-site","status":"publish","type":"post","link":"https:\/\/www.privyr.com\/blog\/fixed-this-email-address-does-not-belong-to-the-same-domain-as-the-site\/","title":{"rendered":"[FIXED] This email address does not belong to the same domain as the site"},"content":{"rendered":"\n<p>Have you been receiving &#8220;<em>This email address does not belong to the same domain as the site<\/em>&#8221; <strong>error on your Contact Form 7<\/strong>? Let us help you fix it.<\/p>\n\n\n\n<p>Contact Form 7 error &#8220;<em>This email address does not belong to the same domain as the site<\/em>&#8221; is related to your email configuration. <strong>You generally see this error message if you use an email address that\u2019s not associated with the site where you\u2019re running the form<\/strong>. The plugin runs an email validation check to ensure that the email address being used is associated with the domain that the site is running on.<\/p>\n\n\n\n<p>You might see this error in other setups as well, such as when implementing <a href=\"https:\/\/mailtrap.io\/blog\/laravel-email-validation\/\" target=\"_blank\" rel=\"noreferrer noopener\">laravel email domain validation<\/a>, which ensures that emails match a specific domain before processing.<\/p>\n\n\n\n<p>In this short post, we\u2019ll explain a few ways to deal with this error, including bypassing it.&nbsp;<\/p>\n\n\n\n<h2>How to fix \u201cThis email address does not belong to the same domain as the site\u201d error<\/h2>\n\n\n\n<p>Before you look for solutions, keep in mind that seeing <strong>this error doesn\u2019t necessarily mean you\u2019ll stop receiving emails<\/strong>. However, it\u2019s best to resolve the error early to avoid issues with authentication and messaging in the future.<\/p>\n\n\n\n<p>Depending on your preferences, here\u2019s what you can do to fix the error:&nbsp;<\/p>\n\n\n\n<h3>1. Change the email address in your settings<\/h3>\n\n\n\n<p>You can fix the error by ensuring that the <strong>email address in the &#8220;From&#8221; field in your Contact Form 7 settings uses the same domain as your website<\/strong>. For example, if your site is xyz.com, your email should be something like info@xyz.com. To change the settings:<\/p>\n\n\n\n<p>Step 1. Click the <strong>Contact<\/strong> tab on your WordPress Dashboard. You\u2019ll see a list of forms where you can find the contact form causing errors.&nbsp;<\/p>\n\n\n\n<p>Step 2. Hover over the form with the error and you\u2019ll see two options: <strong>Edit<\/strong> and <strong>Duplicate<\/strong>. Click on <strong>Edit<\/strong>.&nbsp;<\/p>\n\n\n\n<p>Step 3. On the settings click the <strong>Mail<\/strong> tab.&nbsp;<\/p>\n\n\n\n<p>Step 4. Change your email address in the <a href=\"https:\/\/www.privyr.com\/blog\/failed-to-send-your-message-please-try-later-or-contact-the-administrator-by-another-method\/#:~:text=to%20avoid%20typos.-,From%3A,-Enter%20the%20email\"><strong>Form<\/strong> field<\/a>.<\/p>\n\n\n\n<div class=\"banner-outer-div\">\r\n  <div class=\"banner-inner-div-1\" style=\"\">\r\n    <p style=\"color: white; font-size: 24px; margin-bottom: 0px; font-weight: bold; line-height:normal;\">Get Instant Alerts for New Leads!<\/p>\r\n    <p style=\"color: white;     margin-top: 5px; margin-bottom: 0;\">Free WordPress CRM for Mobile Users<\/p>\r\n  <\/div>\r\n  <div class=\"banner-inner-div-2\"  style=\"\">\r\n    <img src=\"https:\/\/www.privyr.com\/blog\/wp-content\/uploads\/2023\/11\/Wordpress-Logo.png\" style=\"max-height: 5em;\" \/>\r\n    <img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/s3.privyr.com\/assets\/blog\/Leads+Image-2nd-half.png\" style=\"max-height: 5em; margin-left: -2em;\">\r\n  <\/div>\r\n  <div style=\"\" class=\"banner-inner-div-3\">\r\n    <div style=\"height: 2em;\">\r\n\r\n    <\/div>\r\n\t<a href=\"https:\/\/www.privyr.com\/signup?utm_source=Blog&#038;utm_medium=CTA_Banner&#038;utm_campaign=SEO_Article_Signup&#038;utm_content=CF7_Email_Address_Not_Belong_to_Site\" target=\"_blank\" style=\"width: 100%\" rel=\"noopener\"><button class=\"banner-cta\" rel=\"noopener\">\r\n      Try Privyr Now\r\n    <\/button>\r\n\t<\/a>\r\n    <p style=\"text-align: center; color: white; font-weight:bold;     margin-bottom: 0;\">\r\n      It's FREE!\r\n    <\/p>\r\n  <\/div>\r\n<\/div>\n\n\n\n<h3>2. Use an SMTP Plugin<\/h3>\n\n\n\n<p>An SMTP plugin like <strong>WP Mail SMTP<\/strong> can help ensure that the emails are sent correctly. It can also bypass the issue, meaning you can use an email from a different domain without receiving the error message. To install a SMTP plugin:&nbsp;<\/p>\n\n\n\n<ol>\n<li>Go to <strong>Plugins<\/strong> on your WordPress dashboard.<\/li>\n\n\n\n<li>Search for your preferred SMTP plugin.<\/li>\n\n\n\n<li>Install and activate the plugin.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h3>3. Edit the contact form 7 code to bypass the restriction<\/h3>\n\n\n\n<p>If you absolutely must use an email address from a different domain, you can bypass this restriction by editing the Contact Form 7 code. This is generally not recommended as it could lead to other email delivery problems, and it&#8217;s usually best to keep the email address within the same domain as your site. Nevertheless, if you choose to use this method, here are the steps:&nbsp;<\/p>\n\n\n\n<ol>\n<li>Find the file that generates the error message. It\u2019s usually in the plugin folder <strong>contact-form-7\/includes\/config-validator.php<\/strong><\/li>\n\n\n\n<li>Locate the following lines of code&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"has-vivid-red-color has-text-color\" style=\"font-size:17px;font-style:italic;font-weight:300; font-family:courier new\">case self::error_email_not_in_site_domain:<br>return __( &#8220;This email address does not belong to the same domain as the site.&#8221;, &#8216;contact-form-7&#8217; );<br><\/p>\n\n\n\n<ol start=\"3\">\n<li>Put two forward slashes in front of each line to disable the error. It should look like this:&nbsp;&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"has-vivid-red-color has-text-color\" style=\"font-size:17px; font-family:courier new\"><em>\/\/case self::error_email_not_in_site_domain:<br>\/\/return __( &#8220;This email address does not belong to the same domain as the site.&#8221;, &#8216;contact-form-7&#8217; );<\/em><\/p>\n\n\n\n<h3>4. Update or reinstall the Plugin&nbsp;<\/h3>\n\n\n\n<p>Sometimes issues like this can be solved by simply updating the plugin to the latest version, or by deactivating and reactivating it. If that doesn&#8217;t work, you may want to consider uninstalling and reinstalling the plugin.<\/p>\n\n\n\n<h3>5. Inspect email configuration of your hosting&nbsp;<\/h3>\n\n\n\n<p>Some web hosts have specific requirements regarding the email addresses that can be used with a given domain. Check your host&#8217;s documentation or contact their support for information that might be causing this error.<\/p>\n\n\n\n<h2>Final words<\/h2>\n\n\n\n<p>The error is likely an intentional part of the plugin&#8217;s design, and it&#8217;s usually best to comply with the expected configuration rather than trying to work around it. If you use an email address from the same domain as your site, it can help ensure that emails are delivered correctly and don&#8217;t get flagged as spam.<\/p>\n\n\n\n<p>Hope this helps solve your issue!<\/p>\n\n\n\n<div class=\"banner-outer-div\">\r\n  <div class=\"banner-inner-div-1\" style=\"\">\r\n    <p style=\"color: white; font-size: 24px; margin-bottom: 0px; font-weight: bold; line-height:normal;\">Instantly receive &amp; contact leads on mobile<\/p>\r\n    <p style=\"color: white;     margin-top: 5px; margin-bottom: 0;\">Free WhatsApp-friendly WordPress CRM<\/p>\r\n  <\/div>\r\n  <div class=\"banner-inner-div-2\"  style=\"\">\r\n    <img src=\"https:\/\/www.privyr.com\/blog\/wp-content\/uploads\/2023\/11\/Wordpress-Logo.png\" style=\"max-height: 5em;\" \/>\r\n    <img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/s3.privyr.com\/assets\/blog\/Leads+Image-2nd-half.png\" style=\"max-height: 5em; margin-left: -2em;\">\r\n  <\/div>\r\n  <div style=\"\" class=\"banner-inner-div-3\">\r\n    <div style=\"height: 2em;\">\r\n\r\n    <\/div>\r\n\t<a href=\"https:\/\/www.privyr.com\/signup?utm_source=Blog&#038;utm_medium=CTA_Banner&#038;utm_campaign=SEO_Article_Signup&#038;utm_content=CF7_Email_Address_Not_Belong_to_Site\" target=\"_blank\" style=\"width: 100%\" rel=\"noopener\"><button class=\"banner-cta\" rel=\"noopener\">\r\n      SIGN UP FOR PRIVYR\r\n    <\/button>\r\n\t<\/a>\r\n    <p style=\"text-align: center; color: white; font-weight:bold;     margin-bottom: 0;\">\r\n      It's FREE!\r\n    <\/p>\r\n  <\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Have you been receiving &#8220;This email address does not belong to the same domain as the site&#8221; error on your Contact Form 7? Let us help you fix it. Contact Form 7 error &#8220;This email address does not belong to the same domain as the site&#8221; is related to your email configuration. You generally see<\/p>\n","protected":false},"author":6,"featured_media":6395,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[605],"tags":[630,631,629],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FIXED This Email Address does not Belong to the Same Domain as the Site<\/title>\n<meta name=\"description\" content=\"Experiencing Contact Form 7 \u201cThis email address does not belong to the same domain as the site\u201d error? Here are few different ways to fix it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.privyr.com\/blog\/fixed-this-email-address-does-not-belong-to-the-same-domain-as-the-site\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FIXED This Email Address does not Belong to the Same Domain as the Site\" \/>\n<meta property=\"og:description\" content=\"Experiencing Contact Form 7 \u201cThis email address does not belong to the same domain as the site\u201d error? Here are few different ways to fix it.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.privyr.com\/blog\/fixed-this-email-address-does-not-belong-to-the-same-domain-as-the-site\/\" \/>\n<meta property=\"og:site_name\" content=\"Privyr Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/privyr\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-11T09:23:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-12T09:33:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.privyr.com\/blog\/wp-content\/uploads\/2023\/08\/Contact-Form-7-Email-Error.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2401\" \/>\n\t<meta property=\"og:image:height\" content=\"1361\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Ghimire\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@privyr_crm\" \/>\n<meta name=\"twitter:site\" content=\"@privyr_crm\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michael Ghimire\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FIXED This Email Address does not Belong to the Same Domain as the Site","description":"Experiencing Contact Form 7 \u201cThis email address does not belong to the same domain as the site\u201d error? 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