{"id":5655,"date":"2023-04-24T03:48:09","date_gmt":"2023-04-24T03:48:09","guid":{"rendered":"https:\/\/www.privyr.com\/blog\/?p=5655"},"modified":"2023-05-03T02:50:56","modified_gmt":"2023-05-03T02:50:56","slug":"autoresponders-new-leads-whatsapp","status":"publish","type":"post","link":"https:\/\/www.privyr.com\/blog\/autoresponders-new-leads-whatsapp\/","title":{"rendered":"Should you use autoresponders to reply to new leads on WhatsApp?"},"content":{"rendered":"\n

You\u2019ve got leads \u2014 congratulations! \ud83d\ude4c But don\u2019t take too much time to celebrate. You\u2019re working with a small window of opportunity. Either you reach out immediately and connect with your lead, or you risk losing their interest to someone faster.<\/p>\n\n\n\n

After all, how many times have you lost a lead because you were too late or forgot to send that first WhatsApp message? Timing is everything when you want to make the most out of your marketing budget and land a sale. So how do you send the perfect first message?<\/p>\n\n\n\n

If you don\u2019t WhatsApp immediately and connect with your lead, you risk losing them to someone faster.<\/p><\/blockquote><\/figure>\n\n\n\n

Sending a good introduction message quickly is difficult. You may not always have time to add the person to your phonebook, open up WhatsApp, search for the contact, and copy and paste the message, especially when you\u2019re busy or dealing with many leads. <\/p>\n\n\n\n

You may have seen automated replies on WhatsApp, that you receive even if the sender is not available. That might leave you wondering if you can save time by automating that first message in all of your WhatsApp conversations with your leads.<\/p>\n\n\n\n

It would definitely save you time and effort spent responding and checking your phone. But how does it work? Are there risks to doing this?<\/p>\n\n\n\n

And is it even the right choice for your business?<\/p>\n\n\n\n

\ud83e\udd14 How do autoresponders work on WhatsApp, anyway?<\/h2>\n\n\n\n

An autoresponder<\/strong> is a pre-written message that is automatically sent to someone that messages you. A very basic autoresponder is built into the WhatsApp Business app<\/a>, but it isn\u2019t available on regular WhatsApp<\/a>.<\/p>\n\n\n\n

\"On
There are two kinds of WhatsApp autoresponders<\/em>.<\/figcaption><\/figure>\n\n\n\n

If you\u2019re working with the WhatsApp Business application, you\u2019ll be able to use the Greeting Message<\/strong> and\/or the Away Message<\/strong> features.<\/p>\n\n\n\n

\"How
The WhatsApp Business application’s Greeting Message feature<\/figcaption><\/figure>\n\n\n\n

\ud83d\udc4b Greeting Message<\/strong>: A single template message automatically sent when someone messages you for the first time, or after 14 days of no activity<\/p>\n\n\n\n

\"How
The WhatsApp Business application’s Away Message feature<\/figcaption><\/figure>\n\n\n\n

\ud83c\udfc3 Away Message<\/strong>: A single template message that is automatically sent when someone messages you during your scheduled away time<\/p>\n\n\n\n

These features can be helpful for responding on your behalf if you\u2019re busy with other leads, on-the-go between appointments, or unavailable for other reasons. 
Unfortunately, auto reply is only available on the WhatsApp Business app<\/strong>. <\/strong>The regular WhatsApp application doesn’t support it, so if you want to use it there, you\u2019re out of luck.<\/p>\n\n\n\n

Can you use autoresponders on WhatsApp to message new leads?<\/strong><\/h2>\n\n\n\n

In short, the answer is sometimes.<\/p>\n\n\n\n

Using autoresponders to message new leads on WhatsApp is possible in specific scenarios: <\/p>\n\n\n\n