feature update Archives - Privyr Blog Helping sales professionals and businesses turn leads into clients Tue, 03 Dec 2024 03:34:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.3 https://www.privyr.com/blog/wp-content/uploads/2021/05/cropped-Privyr-Logo-Dark-32x32.png feature update Archives - Privyr Blog 32 32 🆕✨ Create Custom Client Fields https://www.privyr.com/blog/new-feature-privyr-create-custom-client-fields/ Fri, 29 Nov 2024 09:10:39 +0000 https://www.privyr.com/blog/?p=9759 Save important details like a client’s birthday, budget, and lead stage to make every interaction more personal and engaging. 🌟

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Now, you can use Privyr to create custom client fields!

We’re excited to share our newest update – Custom Client Fields – which helps you easily set and save important information that you want to remember about each of your clients!

You can now store key details such as Lead Stage, Birthday, Budget, and more with custom date, dropdown, and text fields on your Privyr clients. It’s super convenient! 🥳

Here's an example of how Custom Client Fields work in the Privyr mobile app.

Here are some of our favourite ways to use Custom Client Fields 😍:

Dropdown Field

  • ✅ Lead Stage (e.g. Interested, Meeting Booked, Uncontactable)
  • 🏙 City (e.g. New York, Mumbai, London)
  • 💰 Budget (e.g. Under $5k, $5-10k, $10-25k, $25k+)

Date Field

  • 🎂 Birthday
  • 🎉 Purchase or Renewal Date
  • 💍 Wedding Anniversary

Text Field

  • 🧒 Child’s Name
  • 🐶 Pet’s Name
  • 🚙 Licence Number
  • 🙋 Referred By 
  • 🏠 Address

Custom fields are available for Privyr Pro users on the Privyr mobile and web apps.

How to get started

Here's another example of how it looks to set up Custom Client Fields.

You can create or manage Custom Fields via the Privyr mobile app or web version. To do that, first look under your Account tab > Settings > Custom Client Fields

Next, click Add New Field and choose the type of field you’d like to set up: Text, Date, or Dropdown. Then, simply follow the directions to set up the field. ✨

When you’re finished, you’ll see the fields in your Client Entries!

You can create up to 10 Custom Client Fields, and reorder them based on your preferences. For more detailed instructions, you can visit our help guide.

Why don’t you give it a try? Set up a Custom Client Field and see how easy it is!

We hope Custom Client Fields makes it super easy for you to keep track of all of the client information important for your business!

If you have any questions or concerns, email us at [email protected] and we’ll be happy to assist. 

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New Feature: Systeme.io Integration https://www.privyr.com/blog/systeme-integration-for-privyr-crm/ Wed, 21 Aug 2024 08:57:23 +0000 https://www.privyr.com/blog/?p=9240 Now you can instantly receive new leads from Systeme.io in Privyr! Here's how to connect your account ✨

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Privyr's new feature is its Systeme.io Integration!

You asked, so we built it. 🔨 😃 We’re excited to share that you can now instantly receive your new Systeme.io leads in your Privyr account with our new Systeme.io integration!

Setting up our newest integration is super easy and only takes a few minutes. Just open your Privyr mobile app and go to Account > Integrations > Systeme.io.

Then, follow the instructions as shown in the next screen.

Here's how to set up the new Systeme.io integration in the Privyr app.

You can also simply click below to set up the integration from Privyr on web. ✨

We hope you enjoy our new Systeme.io integration!

Have questions or feedback? Visit our help guide. Or just email us at [email protected] and we’ll be happy to assist. You may even help us create a better Privyr! 💌

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New Feature: Add Facebook Pixel & Google Tag Manager IDs https://www.privyr.com/blog/add-facebook-pixel-google-tag-manager-ids/ Tue, 13 Aug 2024 05:06:56 +0000 https://www.privyr.com/blog/?p=9195 Now, you can easily track conversions on your Privyr Files, Pages, and Lead Forms.

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Add Facebook Pixel and Google Tag Manager IDs to Privyr content! Easily track conversions on your Privyr Files, Pages, and Lead Forms.

We know that users like you work hard to keep track of your leads, and where they are in your sales funnel. 💪  We want to help! So, we’re happy to share that you can now add Facebook Pixel and Google Tag Manager IDs to your Privyr Files, Pages, and/or Lead Forms! 🌟

This way, it’s easier than ever to track your lead conversions, and understand where your prospects are in their buying journeys.

Get started adding Facebook Pixel & Google Tag Manager IDs ✅

To set this up from your Privyr mobile app, just go to your Account tab > Settings > Facebook Pixel & Google Tag ID.

Then just enter the ID(s) and select which Content Types (Files, Pages, and/or Lead Forms) you’d like to enable this for. It’s that easy! ☀

How to add Facebook Pixel and Google Tag Manager IDs in Privyr - instructions

We hope this makes it easier to track your lead conversions! This update will be available in the latest version of the Privyr app (v2.15.17). 🙌

If you have any questions or suggestions, feel free to email us at [email protected]. You may help us design an even better Privyr! 💌

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New Feature: Create & Manage Privyr Lead Forms on Web https://www.privyr.com/blog/new-feature-create-manage-privyr-lead-forms-on-web/ Wed, 24 Jul 2024 08:48:34 +0000 https://www.privyr.com/blog/?p=9086 It’s easier and more convenient than ever to create & manage Privyr Lead Forms across all your devices!

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We’ve heard the feedback. And we love that so many of you are capturing leads from your phones 📱 – without the need for complex integrations – with Privyr Lead Forms, Privyr’s free and easy built-in lead source.

That’s just one of the reasons why we’re excited to announce that Privyr Lead Forms are now available to create, edit, manage, and share from Privyr on desktop web. 💻

With this new option, it’s easier than ever to create and manage forms directly from Privyr in the way that makes you most comfortable – on the app or on desktop web. As always, you can share your form easily, via the link or QR code that comes with the lead form.

When a lead submits their details, they will automatically be added to your Privyr account. You’ll also receive an instant alert.

From Privyr, you can quickly contact them via WhatsApp, SMS, iMessage, phone call, and more!

Get started ⚡

To create a Privyr Lead Form in Privyr on the web, visit Privyr in your web browser. Then, go to Integrations > Privyr Lead Forms > Create Form.

Then, add a Title, Description, and an image to the form. We recommend something descriptive and enticing so that your leads know:

  • ✅ The product or service that you’re offering
  • ✅ Why they’re submitting their details
  • ✅ What they will get out of it (including next steps, like a follow-up message or call from you)

Scroll down further to find Advanced Settings, where you can fill in additional optional fields.

Creation is so quick and easy – see for yourself!

You can view your Privyr Lead Forms – and any leads captured by them – from your Privyr account. Visit our help guide for a full breakdown of Privyr Lead Form settings, as well as how to use Privyr Lead Forms on the app.

You can also watch our video which tells you how and where to share the forms to capture more high-quality leads.

We hope you enjoy this upgrade to your Privyr Lead Forms! This update is available on the desktop web version of Privyr.

If you have any questions or suggestions, feel free to reply to email us at [email protected].

You may help us design an even better Privyr! 💌

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New Feature: More auto-personalised @variables in Messages https://www.privyr.com/blog/new-feature-privyr-auto-personalised-variables-in-messages/ Thu, 27 Jun 2024 09:37:28 +0000 https://www.privyr.com/blog/?p=8906 🆕✨ @variable tokens make auto-personalising your messages and content easier than ever!

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We know that many of you love using Privyr to save time and effort by auto-personalising your messages and content with your clients’ names. 📨

So, we’re excited to share that our new update makes it easier than ever to automatically include details about your clients and yourself – without having to manually edit your messages before you send them!

Privyr now lets you use several new variables in your messages, in addition to your client’s name. This helps you save even more time and effort when you send content to your leads and clients. 🚀

Variables inserted into your template will be automatically replaced with the relevant details of your client, the sender (e.g. yourself or a teammate), or the content being sent. No need for you to edit or manually type them out!

Here’s just one example of how that may look:

(Psst 🤫 – if you like this message, feel free to save it directly into your Privyr account. You can edit and use it for your own business.)

Get inspired

With these new variable options, you can easily create many more new detailed message templates that you can send with Privyr in one tap. Here’s some inspiration 🪄✨:

  • 📱 Sound more professional: Add your name and your company to templates, either within the message body or at the end of the message as a signature.
  • 📱 Confirm your prospect’s details: Want to call your prospect at a certain number or send content to their email? Add a line to your message like “I can give you a call at @clientPhone” or “I’ve sent you the brochure at @clientEmail”
  • 📱 Share sales scripts with a team: If you’re using Privyr with a team, you can share a message template that uses @senderName, @senderPhone, or @senderEmail within the body of the message, so that every member of the team can send it without having to replace the script with their own details every time.

Get started ✅

Use Privyr’s new variables in your template messages by tapping the View @variables button whenever you create or edit a message template. This works on both the mobile app or web version of Privyr.

You may also use the new variables in the default share message for Privyr Files and Pages. Simply click on Options > Edit Default Message when viewing a File or Page. Then, tap View @variables.

We hope this helps make messaging your leads a quicker, easier process! Privyr’s new message template variables are available in the Privyr app (v2.15.18) and on web. 🙌

If you have any questions or suggestions, feel free to email us at [email protected].

You may help us design an even better Privyr! 💌

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New Feature: Send and Track Image Content https://www.privyr.com/blog/send-and-track-image-content-new-feature-privyr/ Wed, 12 Jun 2024 04:38:00 +0000 https://www.privyr.com/blog/?p=8800 We know that many of you love using Privyr to share and track your sales content via Files and Pages. But we know that sometimes you just want to share some images with a lead without needing to convert it into a PDF File or adding a lot of text or links. So, you can [...]

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Send and track image content with Privyr's new Image Gallery, one of its Page features.

We know that many of you love using Privyr to share and track your sales content via Files and Pages.

But we know that sometimes you just want to share some images with a lead without needing to convert it into a PDF File or adding a lot of text or links.

So, you can now create an Image Gallery in Privyr to share and track your images, beautifully and professionally, via WhatsApp, SMS, iMessage, and other popular messaging apps.

Here’s an example of how that will look:

Send and track image content with Privyr - here's how it looks and works.

Just like your existing Files & Pages, the Image Gallery will be auto-personalised for your client. It’ll even feature your branding at the bottom!

Privyr will track and alert you each time any lead views the gallery, how many times they’ve viewed it, and how long they’ve spent viewing it. You can look this up any time within your Privyr app, and use this information to plan your follow-ups.

Here are some ways you can use your shiny new Image Gallery ✨:

  • 📸 A realtor can create an Image Gallery for each of their properties
  • 📸 A wedding planner can make an Image Gallery to showcase each of their wedding themes
  • 📸 A hair stylist can use an Image Gallery to feature each of their trending looks

The possibilities are endless with Privyr!

Quickly get started ✅

Here’s a video showing how the Image Gallery feature works!

To start sharing and tracking your Image Gallery, open Privyr and go to Content tab > Pages > Create Page. You’ll now see a new option for Image Gallery!

For more about how to create an Image Gallery or a Product and Event Page, which has more content options, visit our help guide.

We hope this makes it easier to showcase images to your leads, and track their interest in your offerings! This update will be available on the Privyr app and web. 🙌

If you have any questions or suggestions, feel free to reply to email us at [email protected]. You may help us design an even better Privyr! 💌

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New Feature: Email Subject Line https://www.privyr.com/blog/new-feature-email-subject-line-privyr/ Fri, 10 May 2024 09:50:26 +0000 https://www.privyr.com/blog/?p=8614 Thanks to feedback from awesome users like you, we’re excited to share a new update to help improve the way you use Privyr! You can now add an Email Subject Line to your Message Templates. 🪄✨  We hope this makes sending emails to your leads & clients a faster and easier experience! You can find [...]

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Thanks to feedback from awesome users like you, we’re excited to share a new update to help improve the way you use Privyr! You can now add an Email Subject Line to your Message Templates. 🪄✨ 

We hope this makes sending emails to your leads & clients a faster and easier experience!

You can find the new field for Email Subject Line at the bottom of your screen while creating or editing a message template.

When you send the message as an email, the Subject Line will automatically appear in your email to the client. Here’s how that will look:

You can also see for yourself – just don’t forget to update your app! This update will be available in the latest version of the Privyr app (v2.15.15). 🙌

We hope you enjoy this new update!

If you have any questions or feedback, feel free to email us at [email protected]. You may help us design an even better Privyr! 💌

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Feature Update: Improved Team Features & Permissions ✨ https://www.privyr.com/blog/feature-update-team-features-and-permissions/ Fri, 12 Jan 2024 14:37:34 +0000 https://www.privyr.com/blog/?p=7619 Grant your Team Members admin access to manage users and integrations, plus more!

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improved team features and permissions for privyr

Using Privyr as a Team just got even better with these new updates!

If you work with your colleagues to handle leads, follow up, and win sales, you’ll find it super easy to coordinate everything with Privyr for Teams.

Many of you are already using our Team features to:

✅ Automatically assign and send new leads to your colleagues
✅ Share sales templates so everyone knows how to follow up with their leads

With this new round of updates, you’ll find more efficient ways to oversee how your Team operates and get more sales through Privyr. Here’s a quick summary of the latest updates to our Team features.

🆕 Admin permissions for Team Members

You can now grant team members permissions to:

  • Manage Team Members – Create, edit, and manage team members.
  • Manage Integrations – Connect and manage lead sources, import & export clients.

In short, your Privyr Team can have more than one “admin” who has access to different management features. Learn more about Team Member Permissions here.

edit team permissions on privyr

Other Team Enhancements ✨

We also added a few other improvements to Privyr’s Team Features on both the mobile app and web version. You can now:

  • Add & Edit Team Members on the mobile app (for those with permissions to Manage Team Members).
  • View Clients assigned to a specific Team Member on web (for those with permissions to view clients assigned to others).

Coming Soon 🎁

You’ll soon be able to create automatic Lead Assignment Rules across all lead sources, as well as define rules by custom criteria submitted by a lead.

Plus, creating and managing Lead Assignment Rules will soon be available on the mobile app, instead of only on the web version. 

Stay tuned for the announcement once we release these updates!

To learn more about Privyr Team Features, check out the guide linked below.

We hope you find these updates helpful!

If you have questions or feedback for Privyr, feel free to write to us at [email protected].

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