feature release Archives - Privyr Blog Helping sales professionals and businesses turn leads into clients Sat, 28 Dec 2024 17:36:31 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.3 https://www.privyr.com/blog/wp-content/uploads/2021/05/cropped-Privyr-Logo-Dark-32x32.png feature release Archives - Privyr Blog 32 32 New Feature: Introducing the Capture tab ✨ https://www.privyr.com/blog/new-capture-tab-privyr/ Sat, 28 Dec 2024 17:36:31 +0000 https://www.privyr.com/blog/?p=9853 Our new Capture tab makes it easier than ever to add, import, and manage both online and offline leads!

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We’re excited to introduce the new Capture tab in the latest Privyr mobile app!

This makes it easier than ever to capture and manage leads from both online and offline sources, with a one-stop hub to add or import new leads, manage your lead source integrations, and more. 🌟

Constantly meeting new people? You can even set your preferences to open the Capture tab by default as soon as you open the Privyr app! 

As a sales rep, you want your sales process to be smooth and efficient – and we know this.

So here’s how your new Capture tab helps you achieve those goals. ✨

  • ✅ Add & Import Leads from One Place: Whether you want to quickly add leads you’ve met on-the-go, import leads, or integrate with a lead source, you can get all of this done from the Capture tab.
  • ✅ Easy Lead Management & Handling: Scroll down to set up lead assignment rules for your team or access other settings around handling leads.
  • ✅ A Personalised Experience: Want the Capture tab to be the first thing you see when you open Privyr? No problem! Just set it under your Account tab > Settings > Personalisation > Default Home Screen. 😉

You may find setting your Capture tab as your Home Screen helpful if:

  • 🚗 You do a lot of networking events, road shows, or exhibitions.
  • 👋 You’re in any setting where you need to add a lot of offline or ad-hoc leads!

Pro Tip 💡: Looking for the Activities tab? You can still access it from the Home tab > Upcoming Activities > See All Activities.

Ready for easier-than-ever lead management with your new Capture tab?

It’s super simple. Just update your Privyr app to the latest version (v2.25.0), and your Capture tab will be ready for you.

Thank you for being a part of the Privyr community! As always, if you have any questions or suggestions, feel free to email us at [email protected].

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New Feature: Automatically Set & Update Follow-ups https://www.privyr.com/blog/new-feature-automatically-set-update-follow-ups/ Thu, 12 Dec 2024 03:25:14 +0000 https://www.privyr.com/blog/?p=9806 Automatically update your follow-ups whenever you contact a lead, with Privyr’s new settings. No manual rescheduling needed!

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Automatically set & update follow-ups with Privyr's new settings

We’re pleased to announce that we’ve added new settings to Privyr to help you automatically set & update a client’s follow-up date whenever you contact them through Privyr. 🥳

Automatically set & update follow-ups with Privyr's new settings!

If you’re like many star sales reps, you know that leads hardly ever convert after the first or even second outreach. It takes many follow-ups to turn a lead into a sale.

But consider what happens after you follow up with that lead. You still had to remember to manually update and reschedule your follow up reminders to set up that next touchpoint. This gets super tedious – especially if you work with a lot of prospects!

That’s where this Privyr update helps you. Now, Privyr can automatically reschedule your next follow-up reminder for a lead right after you’ve contacted them. How convenient is that?

Ready to automatically set & update follow-ups with Privyr? Here’s how to get started 💥

You can easily set your follow-up preferences via the Privyr mobile app or web version. Just go to your Account tab > Settings > Follow Ups and set your preferences. It takes less than 20 seconds. 😃

Hot Tip 🔥: We recommend setting your follow-ups to automatically update whenever you contact a client, as long as their existing follow-up isn’t scheduled for the future. Just follow the screenshot above!

This way, you will always have your next follow-up reminder scheduled. Plus, you can stay on top of your prospect outreach. And finally, you won’t lose track of your leads until you decide to remove their follow-up. 😉

For more information on how to automatically set and update follow-ups with Privyr, visit our help guide. You can also watch our video below!

We hope this update helps you spend less time thinking about scheduling your next follow-up. That way, you can concentrate on successfully engaging your prospects.

For more about how you can engage your leads throughout your sales process, check out our Default Intro Message feature, which helps you respond to your leads 10x faster.

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🆕✨ Create Custom Client Fields https://www.privyr.com/blog/new-feature-privyr-create-custom-client-fields/ Fri, 29 Nov 2024 09:10:39 +0000 https://www.privyr.com/blog/?p=9759 Save important details like a client’s birthday, budget, and lead stage to make every interaction more personal and engaging. 🌟

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Now, you can use Privyr to create custom client fields!

We’re excited to share our newest update – Custom Client Fields – which helps you easily set and save important information that you want to remember about each of your clients!

You can now store key details such as Lead Stage, Birthday, Budget, and more with custom date, dropdown, and text fields on your Privyr clients. It’s super convenient! 🥳

Here's an example of how Custom Client Fields work in the Privyr mobile app.

Here are some of our favourite ways to use Custom Client Fields 😍:

Dropdown Field

  • ✅ Lead Stage (e.g. Interested, Meeting Booked, Uncontactable)
  • 🏙 City (e.g. New York, Mumbai, London)
  • 💰 Budget (e.g. Under $5k, $5-10k, $10-25k, $25k+)

Date Field

  • 🎂 Birthday
  • 🎉 Purchase or Renewal Date
  • 💍 Wedding Anniversary

Text Field

  • 🧒 Child’s Name
  • 🐶 Pet’s Name
  • 🚙 Licence Number
  • 🙋 Referred By 
  • 🏠 Address

Custom fields are available for Privyr Pro users on the Privyr mobile and web apps.

How to get started

Here's another example of how it looks to set up Custom Client Fields.

You can create or manage Custom Fields via the Privyr mobile app or web version. To do that, first look under your Account tab > Settings > Custom Client Fields

Next, click Add New Field and choose the type of field you’d like to set up: Text, Date, or Dropdown. Then, simply follow the directions to set up the field. ✨

When you’re finished, you’ll see the fields in your Client Entries!

You can create up to 10 Custom Client Fields, and reorder them based on your preferences. For more detailed instructions, you can visit our help guide.

Why don’t you give it a try? Set up a Custom Client Field and see how easy it is!

We hope Custom Client Fields makes it super easy for you to keep track of all of the client information important for your business!

If you have any questions or concerns, email us at [email protected] and we’ll be happy to assist. 

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New Feature: Share Clients via WhatsApp & text 🚀 https://www.privyr.com/blog/share-clients-via-whatsapp-text/ Mon, 11 Nov 2024 09:15:49 +0000 https://www.privyr.com/blog/?p=9639 It’s easier than ever to collaborate with other Privyr users and engage your Client List! 🥳

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Share Clients via WhatsApp & text - new Privyr CRM feature

Today, we’re thrilled to announce a new Privyr feature that lets you share leads and clients with other Privyr users!

It’s as easy as sending a phonebook or contact card through WhatsApp message or text – except even better. Because now, Privyr users can add that contact to their Privyr account in a single click! 📲

Introducing Client Sharing via WhatsApp & text ✨

✅ Effortless Sharing: In a few taps, share your clients from any lead source directly through Privyr.

✅ Import Options: Whether importing from personal phonebook or a CSV file, sharing is now just a few clicks away – just send your prospects to any colleague via your favourite popular messaging app!

✅ Convenient Access: The Client Details will be sent with a link and a QR code that are good for 60 days.

Now, you can share clients via WhatsApp & text with Privyr's newest feature! Here's how it works.

How Client Sharing via WhatsApp & text benefits YOU 🤩

Imagine you’ve collected valuable client information from your personal phonebook or a CSV, and you want to share some of these prospects with another Privyr user. Maybe that’s another business – or a salesperson that you work with who isn’t on your team. Typically, you would need to re-enter all of that information and do so much extra work! 🤯

Now, you can easily share these prospects with other Privyr users. And in one tap, your recipient can add that lead or client to their Privyr account and proceed with their sales process.

This way, everyone gets the information they need without delay, and can more quickly share and engage prospects quickly from Privyr. 👏

Privyr Pro users can send unlimited contacts, and Free Forever users can share their newest 10 clients.

Ready to share clients via WhatsApp & text? Give it a try! 🥳

To share a client, just open your Client List. That’s in Clients > My Clients. Next, open the Client Entry for the client you want to share and tap Options > Share Client Details.

Then, simply choose the contact details of the person you want to send Client Details to. Finally, you can share your Client Entry via your preferred messaging channel – WhatsApp, iMessage, SMS, and more!

For more details, check out our help guide.

We hope this feature helps you collaborate with others and more easily engage your prospects! If you have any questions or concerns, just email us at [email protected] , and we’ll be happy to assist. 🙏

Thank you so much for being a member of the Privyr community!

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New Feature: Systeme.io Integration https://www.privyr.com/blog/systeme-integration-for-privyr-crm/ Wed, 21 Aug 2024 08:57:23 +0000 https://www.privyr.com/blog/?p=9240 Now you can instantly receive new leads from Systeme.io in Privyr! Here's how to connect your account ✨

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Privyr's new feature is its Systeme.io Integration!

You asked, so we built it. 🔨 😃 We’re excited to share that you can now instantly receive your new Systeme.io leads in your Privyr account with our new Systeme.io integration!

Setting up our newest integration is super easy and only takes a few minutes. Just open your Privyr mobile app and go to Account > Integrations > Systeme.io.

Then, follow the instructions as shown in the next screen.

Here's how to set up the new Systeme.io integration in the Privyr app.

You can also simply click below to set up the integration from Privyr on web. ✨

We hope you enjoy our new Systeme.io integration!

Have questions or feedback? Visit our help guide. Or just email us at [email protected] and we’ll be happy to assist. You may even help us create a better Privyr! 💌

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New Feature: Add Facebook Pixel & Google Tag Manager IDs https://www.privyr.com/blog/add-facebook-pixel-google-tag-manager-ids/ Tue, 13 Aug 2024 05:06:56 +0000 https://www.privyr.com/blog/?p=9195 Now, you can easily track conversions on your Privyr Files, Pages, and Lead Forms.

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Add Facebook Pixel and Google Tag Manager IDs to Privyr content! Easily track conversions on your Privyr Files, Pages, and Lead Forms.

We know that users like you work hard to keep track of your leads, and where they are in your sales funnel. 💪  We want to help! So, we’re happy to share that you can now add Facebook Pixel and Google Tag Manager IDs to your Privyr Files, Pages, and/or Lead Forms! 🌟

This way, it’s easier than ever to track your lead conversions, and understand where your prospects are in their buying journeys.

Get started adding Facebook Pixel & Google Tag Manager IDs ✅

To set this up from your Privyr mobile app, just go to your Account tab > Settings > Facebook Pixel & Google Tag ID.

Then just enter the ID(s) and select which Content Types (Files, Pages, and/or Lead Forms) you’d like to enable this for. It’s that easy! ☀

How to add Facebook Pixel and Google Tag Manager IDs in Privyr - instructions

We hope this makes it easier to track your lead conversions! This update will be available in the latest version of the Privyr app (v2.15.17). 🙌

If you have any questions or suggestions, feel free to email us at [email protected]. You may help us design an even better Privyr! 💌

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New Feature: Instantly convert PropertyGuru listings into Privyr Pages that you can track https://www.privyr.com/blog/instantly-convert-propertyguru-listings-into-privyr-pages-and-track-them/ Thu, 08 Aug 2024 05:46:56 +0000 https://www.privyr.com/blog/?p=9173 🆕✨ Instantly convert your PropertyGuru listings into Privyr Pages in 1 click. Track your prospects’ interest in them!

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Instantly convert PropertyGuru listings into Privyr Pages and track them

We’re excited to announce that you can now convert your PropertyGuru listings into Privyr Pages! All it takes is one click. 🤩

We know a lot of you are spending time creating Privyr Pages to showcase your properties so that you can track when and how your prospects view them. 🏙 And, we know that you’re doing this even though you have existing listings on PropertyGuru.

That’s great! But we knew it would be even better if you could keep your PropertyGuru listings and get the benefits of Privyr Pages, without the need for manual data entry or image uploads.

Great news! Now it’s possible, with our ✨new feature✨ that we’ve released exclusively for our Privyr Pro subscribers based in Singapore. 🇸🇬

With our new Privyr Assistant Chrome Extension, you can automatically convert a PropertyGuru listing into a trackable Privyr Page in just one click.

Use the Privyr Assistant Chrome extension to instantly convert PropertyGuru listings into Privyr Pages in one click. Make your listings trackable!

Here’s what you’ll get when you import your property pages into Privyr!

  • ✅ Instant Import: Automatically import text, images, and other content into a Privyr Page.
  • ✅ Customisable Content: Easily edit your page directly in Privyr.
  • ✅ Quick Sending: Send to clients within seconds via Quick Responses, or use Bulk Sending to send to multiple at a time.
  • ✅ Personalised Content: Pages are auto-personalised with your clients’ names, and feature your branding and contact details.
  • ✅ Track Views: Receive instant alerts when your clients view your Page. Track who opened it, when it was viewed, and for even how long they viewed it for. This way, you know the properties or types of properties your prospects are interested in – before you ask! 

How to convert PropertyGuru listings into Privyr Pages ⚡

Get started by installing the Privyr Assistant Chrome extension on Google Chrome, Microsoft Edge, or any Chromium browser like Opera and Brave. It takes less than five seconds!

Then, when viewing a listing on PropertyGuru, just click the Privyr icon > Import to Privyr. Privyr will automatically format the PropertyGuru listing as a Privyr Page.

Make any edits you’d like and then save the Page. Voila! You can share this Page and start tracking it with any of your prospects in Privyr. It’s super fast and easy. 🌟
Watch a step-by-step tutorial in our video!

We hope you enjoy the Privyr Assistant Chrome Extension!

Have questions or feedback about the extension, Privyr Pages, or something else? Visit our help guide. Or, feel free to email us at [email protected]. You may even help us create a better Privyr! 💌

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New Feature: Create & Manage Privyr Lead Forms on Web https://www.privyr.com/blog/new-feature-create-manage-privyr-lead-forms-on-web/ Wed, 24 Jul 2024 08:48:34 +0000 https://www.privyr.com/blog/?p=9086 It’s easier and more convenient than ever to create & manage Privyr Lead Forms across all your devices!

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We’ve heard the feedback. And we love that so many of you are capturing leads from your phones 📱 – without the need for complex integrations – with Privyr Lead Forms, Privyr’s free and easy built-in lead source.

That’s just one of the reasons why we’re excited to announce that Privyr Lead Forms are now available to create, edit, manage, and share from Privyr on desktop web. 💻

With this new option, it’s easier than ever to create and manage forms directly from Privyr in the way that makes you most comfortable – on the app or on desktop web. As always, you can share your form easily, via the link or QR code that comes with the lead form.

When a lead submits their details, they will automatically be added to your Privyr account. You’ll also receive an instant alert.

From Privyr, you can quickly contact them via WhatsApp, SMS, iMessage, phone call, and more!

Get started ⚡

To create a Privyr Lead Form in Privyr on the web, visit Privyr in your web browser. Then, go to Integrations > Privyr Lead Forms > Create Form.

Then, add a Title, Description, and an image to the form. We recommend something descriptive and enticing so that your leads know:

  • ✅ The product or service that you’re offering
  • ✅ Why they’re submitting their details
  • ✅ What they will get out of it (including next steps, like a follow-up message or call from you)

Scroll down further to find Advanced Settings, where you can fill in additional optional fields.

Creation is so quick and easy – see for yourself!

You can view your Privyr Lead Forms – and any leads captured by them – from your Privyr account. Visit our help guide for a full breakdown of Privyr Lead Form settings, as well as how to use Privyr Lead Forms on the app.

You can also watch our video which tells you how and where to share the forms to capture more high-quality leads.

We hope you enjoy this upgrade to your Privyr Lead Forms! This update is available on the desktop web version of Privyr.

If you have any questions or suggestions, feel free to reply to email us at [email protected].

You may help us design an even better Privyr! 💌

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New Feature: Email Subject Line https://www.privyr.com/blog/new-feature-email-subject-line-privyr/ Fri, 10 May 2024 09:50:26 +0000 https://www.privyr.com/blog/?p=8614 Thanks to feedback from awesome users like you, we’re excited to share a new update to help improve the way you use Privyr! You can now add an Email Subject Line to your Message Templates. 🪄✨  We hope this makes sending emails to your leads & clients a faster and easier experience! You can find [...]

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Thanks to feedback from awesome users like you, we’re excited to share a new update to help improve the way you use Privyr! You can now add an Email Subject Line to your Message Templates. 🪄✨ 

We hope this makes sending emails to your leads & clients a faster and easier experience!

You can find the new field for Email Subject Line at the bottom of your screen while creating or editing a message template.

When you send the message as an email, the Subject Line will automatically appear in your email to the client. Here’s how that will look:

You can also see for yourself – just don’t forget to update your app! This update will be available in the latest version of the Privyr app (v2.15.15). 🙌

We hope you enjoy this new update!

If you have any questions or feedback, feel free to email us at [email protected]. You may help us design an even better Privyr! 💌

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New Feature: Team Dashboard https://www.privyr.com/blog/new-feature-team-dashboard-privyr/ Wed, 24 Apr 2024 09:43:23 +0000 https://www.privyr.com/blog/?p=8497 We’ve gotten the ball rolling on some new updates to make your Privyr experience even better ⚽, and we’re excited to announce a new Team Dashboard for Privyr. The Team Dashboard makes it easy to check on the progress of individual team members, as well as your team as a whole, including their: You can [...]

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We’ve gotten the ball rolling on some new updates to make your Privyr experience even better ⚽, and we’re excited to announce a new Team Dashboard for Privyr.

The Team Dashboard makes it easy to check on the progress of individual team members, as well as your team as a whole, including their:

  • 👥 Assigned Clients
  • ✅ Contacted Clients
  • ⏱ Average Response Times

You can find your Team Dashboard by going to the Team tab on the web version of Privyr.

How to use your Team Dashboard like a pro 💪

Open Privyr on your desktop and go to the Team tab > Team Dashboard to see your dashboard. You will be able to view:

  1. Team Statistics
  2. Statistics for Each Team Member
  3. Options to View by Client Group and/or Time Period

As the Team admin, you can view the number of clients that have been assigned to each team member, the number of clients who they have contacted, and your team’s average response time.

You also have the option to see how your team or certain team members are performing with clients in a certain group.

For more about Privyr’s Team Features, have a look at our detailed help guide here.

We hope this new update helps you and your team do your best work!

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